Customer Service Representative - Amico Clinical Solutions
Richmond Hill, ON
Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 9 manufacturing facilities employing over 1100 people across North America.
We offer many opportunities for advancement within the Amico Group of Companies, along with a comprehensive benefit package, employer paid vacation, and management approved tuition reimbursement and an employee referral program.
Join the Amico team if you want to work for a company at the forefront of the healthcare industry… a company that cares about its employees, its customers and its products.
Primary Responsibilities:
- Enter project information and purchase orders into work order system.
- Process customer invoices.
- Coordinate project shipments with logistics company for all projects.
- Enter order details into work order system and collaborate with project managers and production team on shipping coordination.
- Manage parts orders with clients and maintain strong customer relationships.
- Update work order system and Smartsheet with accurate project information on a daily basis.
- Work closely with Accounting team to ensure timely invoicing and credit application responses, preventing project delays.
Job Requirements:
- Strong written and verbal communication skills, with the ability to interact effectively across various departments.
- Proficiency in Excel and Adobe product.
- Highly organized, detail-oriented, and logical thinker.
- Capable of working both independently and as part of a team.
- Strong relationship management skills with customers, distributors, and co-workers to ensure customer satisfaction.
- Secondary education in Business Administration or Accounting is an asset.
- Experience with Spire is an asset.
For more information, please visit us at www.amico.com
*only selected candidates will be contacted.
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